Frequently Asked Questions
Everything you need to know about your Skin Rocks journey.
How do I determine my skin type?
We recommend taking our online Skin Quiz or checking the 'Skin Type' filter on our product pages to find the perfect match for your specific concerns.
Are Skin Rocks products cruelty-free?
Yes, all Skin Rocks products are 100% cruelty-free. We do not test on animals at any stage of product development.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express options are available at checkout if you need your skincare essentials sooner.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you experience an adverse reaction, please contact our support team for assistance.
Can I use your products during pregnancy?
While our products are formulated to be safe, we always recommend consulting with your doctor before introducing new active ingredients into your routine during pregnancy.
Do you ship internationally?
Currently, we ship to the UK, EU, and USA. We are working hard to bring Skin Rocks to more countries very soon.